Welcome to the Terms & Conditions page 99club. This document is written in clear, straightforward Bahasa Malaysia — no confusing legal language, no hidden fine print. Please read it carefully before registering or using our platform.
Six core values that underpin all of 99club's rules and policies
All terms are written in plain, easy-to-understand Bahasa Malaysia. No hidden conditions, no deliberately obscured fine print. What you read is what 99club abides by — no exceptions.
Member deposit funds are held entirely separate from 99club's operating funds. This means the balance in your account is always protected and can be withdrawn at any time in accordance with the stipulated withdrawal conditions.
Each individual is entitled to hold only one 99club account. This policy protects the integrity of the platform and ensures all players are treated fairly and equally, without any unfair advantage.
Deposit and withdrawal processing times are clearly stated — deposits in 30 seconds, withdrawals in 15 minutes via Malaysian e-wallets. Should any delay occur, 99club will notify the member and provide an explanation.
99club's bonus rollover requirements are among the lowest in the Malaysian market — ranging from just 3x to 10x. All bonus conditions are stated clearly so you know exactly what needs to be done before withdrawing your bonus winnings.
99club provides management tools such as deposit limits, loss limits, and the option to pause your account. This platform is strictly for individuals aged 18 and above, and we take this social responsibility seriously across every aspect of our operations.
This Terms & Conditions document constitutes a legally binding agreement between you ("Member") and 99club ("Platform"). By registering an account, making a deposit, or using any part of the 99club platform, you confirm that you have read, understood, and agreed to comply with all terms stated herein. If you do not agree with any part of these terms, please do not use the 99club platform. For any enquiries regarding these terms, contact our support team at support@99club.click.
To register and use the 99club platform, you must meet the following eligibility requirements. First and foremost, you must be at least 18 years old at the time of registration. 99club takes this minimum age requirement seriously and reserves the right to request identity verification documents at any time to confirm a member's age. Any account found to have been registered by a minor will be closed immediately and all balances in that account will be forfeited.
Second, you must be a Malaysian citizen or permanent resident using a valid, active Malaysian phone number. Each phone number may only be linked to one 99club account. Using another person's phone number or a VoIP number for registration purposes is prohibited and may result in account closure.
Each individual is permitted to hold only one 99club account. Registering multiple accounts under the same name, phone number, IP address, device, or payment details is a serious violation of these terms. If multiple accounts are detected, all accounts in question will be closed and all bonus balances will be forfeited. The original deposit amount may be refunded subject to the outcome of an investigation.
99club accepts deposits via approved Malaysian payment methods only. Accepted methods include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX (including Maybank2u and CIMB Clicks), and other Malaysian internet banking options. The minimum deposit is RM20 per transaction. No general daily maximum deposit limit is set, though limits may be applied to specific accounts depending on verification status.
All deposits are processed automatically and credited to your account balance within 30 seconds of payment confirmation by the payment service provider. If your deposit has not been credited within 5 minutes, please contact the 99club support team with proof of transaction for immediate follow-up.
To make a withdrawal, members must submit a request through the "Withdrawal" section in their 99club account. The minimum withdrawal amount is RM50 per transaction. Withdrawals to a Malaysian bank account or e-wallet are typically processed within 15 minutes from the time the request is approved. 99club reserves the right to request identity verification documents (Malaysian MyKad or passport) before processing a first withdrawal or any withdrawal exceeding a specified threshold.
Withdrawals may only be made to the same payment method used for your deposit, or to a Malaysian bank account registered in your own name. 99club does not process withdrawals to third-party accounts. Any attempt to withdraw funds to an account not belonging to the member will be declined and may trigger an account investigation.
| Transaction Type | Minimum Limit | Processing Time | Method |
|---|---|---|---|
| Deposit | RM20 | 30 seconds | TNG / GrabPay / DuitNow / FPX |
| E-Wallet Withdrawals | RM50 | 15 minutes | TNG / GrabPay / Boost |
| Bank Withdrawal | RM50 | 15–60 minutes | Maybank / CIMB / RHB & others |
| VIP Withdrawals | RM100 | 5 minutes | All methods — preferred |
All bonuses and promotions offered by 99club are subject to the terms and validity periods stated in each offer. The Welcome Bonus of up to RM888 is available to new members only who have never previously registered an account with 99club. Each bonus type carries its own rollover requirement that must be completed before the bonus funds can be withdrawn.
A rollover or wagering requirement is the total amount you must wager using your bonus funds (and deposit funds, depending on the bonus type) before any winnings from that bonus can be withdrawn. For example, the 100% Deposit Bonus carries a 10x rollover on the combined deposit and bonus amount. If you deposit RM200 and receive a RM200 bonus, the rollover required is (RM200 + RM200) × 10 = RM4,000.
Contribution rates towards the rollover vary by game type. Slots typically contribute 100%, meaning every RM1 wagered on slots counts in full towards the rollover requirement. Live Casino games including blackjack contribute 20%. Sports Betting with minimum odds of 1.80 contributes 100%, while bets placed at odds below 1.80 do not count towards the rollover.
99club reserves the right to cancel or modify promotions at any time without prior notice. However, the terms of a bonus that has already been activated by a member will not be changed while the rollover is still in progress. 99club also reserves the right to cancel any bonus suspected of having been obtained through fraudulent means or system abuse.
All games on the 99club platform — including slots, Live Casino, blackjack, Sports Betting, badminton, lottery, and progressive jackpots — are governed by the specific rules of each game as stated in the relevant game help section. Members are responsible for reading and understanding the rules of each game before playing.
For Sports Betting covering badminton, Malaysian Super League football, EPL, and other sports — all betting outcomes are final once the match or event wagered on has concluded and the result is confirmed by an official source. Any subsequent result changes made by the organising body will be reviewed by 99club based on the specific circumstances.
If a match is cancelled or postponed by more than 24 hours, all related bets will be voided and funds returned to the member's account. For matches that have started but are not completed due to exceptional circumstances (such as a serious injury or natural disaster), bet outcomes will be determined based on the result at the time of the interruption, subject to the specific rules stated in the Sports Betting terms.
99club uses an independently audited RNG (Random Number Generator) system for all games based on random outcomes. This ensures every game result is entirely random. Any attempt to exploit technical vulnerabilities, use automated software (bots), or manipulate the game system is strictly prohibited and may result in immediate account closure and forfeiture of all balances.
You are solely responsible for keeping your 99club account login credentials confidential — including your username, password, and verification PIN. 99club will never ask for your password through any communication channel, including email, WhatsApp, or live chat. If anyone claims to be from 99club and requests your password, please ignore the request and report it to our support team immediately.
All personal data you provide to 99club — including your phone number, payment details, and activity records — is protected with 256-bit SSL encryption. Your data will not be shared with any third party for marketing purposes without your explicit consent. Data use is strictly limited to account operations, identity verification, and platform experience improvements.
If you suspect that your account has been accessed without your authorisation, please contact the 99club support team immediately via live chat or email at support@99club.click. We will temporarily freeze your account pending investigation and take all necessary steps to protect your funds.
Members may close their 99club account at any time by contacting the support team via live chat or email. Prior to closure, all eligible balances in your account will be processed for withdrawal in accordance with our standard withdrawal policy. Bonus balances that have not met the rollover requirements will not be paid out upon voluntary closure.
99club reserves the right to suspend or close any account found to be in violation of these terms and conditions, without prior notice in serious cases. Violations that may result in immediate account closure include identity fraud, bonus abuse, use of automated software, or any activity that compromises the integrity of the platform.
In cases where 99club closes an account due to a policy violation, the original deposit amount may be refunded subject to the outcome of a thorough investigation. However, any winnings obtained through means that breach these terms will not be paid out. 99club's decisions in such cases are final but may be challenged through a formal appeals process within 14 days of the account closure date.
99club believes that online gaming should be purely a source of entertainment, not financial or emotional stress. We take this social responsibility very seriously and provide a range of tools to help members play within healthy limits.
The account management tools available in your 99club account include: daily and weekly deposit limits that you can set yourself, weekly and monthly loss limits, an option to temporarily pause your account for between 1 and 30 days, and a full self-exclusion option if you feel you need to stop playing altogether. All these limits can be activated under the "Responsible Gaming Settings" section in your account.
If you opt for self-exclusion, your account will be inaccessible for the specified period. During this time, you will not receive any marketing or promotional communications from 99club. Once the exclusion period ends, restoring access requires a manual application and identity verification process to ensure your decision is informed and voluntary.
If you or someone you know is struggling with gambling habits, please seek help immediately. Talian Kasih: 15999 (Department of Social Welfare Malaysia). Befrienders KL: 03-7627 2929. The 99club platform is strictly for individuals aged 18 and above, without exception.
99club is not liable for any financial losses incurred by members while using the platform, including losses resulting from game outcomes or betting decisions. All games and bets involve financial risk that members knowingly accept before participating in any activity on the platform. Winnings are not guaranteed in any game or bet at 99club.
The 99club platform is provided "as is" with no guarantee of uninterrupted service availability at all times. While we strive to maintain 99.8% uptime, technical disruptions may occasionally occur. 99club is not liable for losses arising from service interruptions beyond our control, such as telecommunications network outages, power failures, or force majeure events.
In the event of a dispute relating to a game outcome or bet, 99club's server records serve as the definitive reference. Members may submit a formal appeal to the 99club support team within 48 hours of the incident. Our team will review the records and provide a response within 5 business days. The final decision upon completion of the investigation is binding.
These Terms & Conditions are governed by the laws of Malaysia, and any dispute that cannot be resolved internally will be referred to the jurisdiction of the appropriate courts in Malaysia. 99club reserves the right to amend these terms at any time by publishing the latest version on this page. Continued use of the platform following any amendment constitutes acceptance of the revised terms.
If you have any questions, concerns, or disputes regarding these Terms & Conditions, do not hesitate to reach out to the 99club support team:
One of the most common complaints from players on other platforms is terms and conditions written in highly technical language that the average person struggles to understand. Critical conditions such as bonus rollovers or withdrawal limits are often buried in lengthy legal text — seemingly in the hope that players won't read them carefully.
99club takes a different approach. From the very beginning, we have held to the principle that every Malaysian player deserves to fully understand what they are agreeing to when they register and play on our platform. This is not only the ethical thing to do — it also builds long-term trust that is far more valuable than any short-term gains that might come from limited transparency.
That is why 99club's terms are written by native Bahasa Malaysia speakers, not translated from an English document using a machine. Every clause is reviewed to ensure it is easily understood by an everyday player with no legal background. Where technical terms must be used, we include a plain-language explanation directly within the same document.
We also update our terms periodically to reflect platform changes, newly introduced rules, or improvements based on player feedback. Whenever the terms are updated, a notification is sent to all active members so that no one misses important changes that may affect how they use the 99club platform.
As a 99club member, you have clearly defined rights and responsibilities. Understanding both helps you get the most out of our platform while ensuring a safe and fair environment for all players.
Legitimate winnings and eligible balances are entitled to be processed within the stipulated timeframe (15 minutes for e-wallets). Should a delay occur without reasonable explanation, you have the right to request clarification and appropriate compensation.
Every game on 99club uses an independently audited system. You have the right to request information on each game's RTP (Return to Player) and to formally dispute any game outcome you believe to be incorrect through our official appeals process.
Your personal data will not be shared without your consent. You have the right to request a copy of the data we hold about you, request corrections to any inaccurate data, or request deletion of your account and related data.
You are responsible for ensuring that all information in your account profile is accurate and up to date. Inaccurate information may affect your withdrawal processing and identity verification. Please update your details as soon as any changes occur.
You are solely responsible for keeping your password and login credentials confidential. Do not share this information with anyone, including family members. 99club is not liable for any losses resulting from a security lapse on your part.
You are responsible for ensuring that no individual under the age of 18 accesses your 99club account. If you play on a shared device, log out after every session to prevent unauthorised access.
Answers to the most frequently asked questions about 99club's terms of use
With transparent terms, low rollovers, and fast payouts — 99club is a platform you can trust. Register for free today and claim your Welcome Bonus of up to RM888.
All personal information you provide to 99club is protected with 256-bit SSL encryption. Your data is not shared with any third party for marketing purposes. You have the full right to request access to, correction of, or deletion of your personal data at any time by contacting us at support@99club.click. For full details on how we collect, store, and use your data, please read our Privacy Policy.
Read Full Privacy PolicyAs stated in our Terms & Conditions, 99club is fully committed to responsible gaming. We provide deposit limit, loss limit, account pause, and self-exclusion tools to help you stay in control. This platform is for individuals aged 18 years of age and above only, without exception. Remember — gaming is entertainment, not a solution to financial problems.